tripleS
Visionary Vision <Performante> PRE-ORDER SPECIAL GIFT EVENT
Shipping
When will my order be shipped out?
Your order will be shipped out approximately 7~10 business days after October 24, 2024 KST (Album Release Date).
**Business days = Weekdays excluding weekends and official holidays
Why can’t I track my order?
As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.
Can I change the delivery address on my order?
You can edit the delivery address on our site before the sales end date on October 23, 2024 at 6:00 PM KST.
Can I exchange my album for slight scratches, discoloration, or minor dents and defects on the case?
No. Please note that the external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents and defects on the case cannot be the reason for an exchange or return.
Orders & Payments
Can I get a refund?
All sales are final and no refunds or order amendments are allowed.
How many items can I order? Is there a limit?
There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction.
Can I place a group order?
The minimum number of albums for a group order is 30.
Please refer to the related Help Center article
and contact us via the detail page’s banner to place a group order.
The last day to place your final group order is by October 22, 2024 at 5:00 PM KST.
More
Double Class Objekt Print Defect Issue
We would like to inform you about a print defect issue in the Double Class Objekt for the tripleS Visionary Vision <Performante> album.
If you wish to exchange your objekt due to the printing defect in the Double Class Objekt of the tripleS Visionary Vision <Performante> album, which was released on October 24, please submit your request by Friday, November 8, 11:59 PM KST, and we will process it promptly.
MMT limited double class digital object drop NOTICE
Please note that the MMT limited double class digital object drop images will
be provided without duplication if you buy 12 or more.
*12 members' photos will be provided in a set.
MMT limited double class digital object drop images NOTICE
The MMT limited double class digital object drop images provided at the tripleS / Visionary Vision <Performante> SHOWCASE EVENT and the tripleS / Visionary Vision <Performante> PRE-ORDER SPECIAL GIFT EVENT are different.
Currently unavailable.
More with tripleS.
