The Rose

3rd Single Album [RED]

The Rose - 3rd Single Album [RED]
The Rose - 3rd Single Album [RED]

The Rose

3rd Single Album [RED]


Frequently Asked Questions

PACKAGE


What is included in the package?


  • OUTER PACKAGE (158 x 158mm)

  • 1 CD

  • 1 GROUP PHOTO CARD (55 x 85mm)

  • 1 MEMBER PHOTO CARD (randomly given from 4 pieces) (55 x 85mm)

  • 16 INNER CARDS (156 x 156mm)

  • 1 POSTER (750 x 520mm)

  • 1 POSTCARD (randomly given from 2 pieces) (100 x 148mm) (*Exclusive MMT benefit - only available for purchases made on MyMusicTaste!)


**The outer box is just for protecting goods (scratches and discoloration on the case cannot be the reason for exchanging or returning).


Will my purchase be reflected on the physical albums charts?

Yes, it will be reflected in the Gaon and Hanteo charts.


Will my album have the official Hanteo Chart stamp?

Yes, your purchased album will have the Hanteo Chart stamp.


ORDER & PAYMENTS


When will sales open and close?

Open: August 6, 3 PM KST

Close: August 12, 11:59 PM KST

 

Do I need to register on MyMusicTaste before placing an order?

Yes, you must have a MyMusicTaste account to place an order.


What kinds of payments do you accept?

We accept major credit/debit cards and PayPal.


Do I need to register on PayPal before placing an order?

No, you can create a PayPal account during checkout if you do not already have an account.


Do I have to pay a shipping fee at checkout?

Yes, you will need to pay a shipping fee at checkout.


How many items can I order? Is there a limit?

It is restricted to 10 albums per transaction. If you wish to purchase more, you can do so in another transaction.


*One bulk order = one transaction


Can I change the quantity after finalizing the order?

No, you cannot modify the quantity after the transaction is finalized.


How do I check my order status?

You will receive an order summary email upon completing your order successfully. You can also check your order(s) under ‘My Orders’ on the project page.


Please keep in mind that you will receive an email and SMS for your order regardless of the notifications settings on your MyMusicTaste account.


My payment did not go through. What should I do?

Please check if your card is eligible for foreign transactions and has a sufficient amount after taxes and shipping fees are applied. If the payment still doesn’t go through, please check with your bank.


If there are other types of issues related to payments, please contact us here.


Can I get a refund?

All sales are final. There will be no refunds.


SHIPPING


Where can I get my album shipped to?

You can only get your order shipped to the countries listed in the shipping list.


What are the shipping options?


Please note that it is the purchaser's responsibility to check whether their chosen delivery method is compatible with their delivery address and/or local customs authority. Should failure to check result in the package being returned to the sender, the re-shipment fee will be at the expense of the purchaser. Please see below the breakdown of fees should re-shipment occur.


*The delivery periods listed above are the estimated standard delivery times. Please note that there may be delays depending on external circumstances.


Are customs duties included in the price?

Duties and taxes are not included in the price. Your package may incur fees upon delivery and this charge is determined by your local customs authority.


Can I change the delivery address on my order?

Yes, you can edit the delivery address via ‘My Orders’ on the project page. Please note that you will not be able to make any changes after the close of the sales.


What is MyMusicTaste’s EORI code?

Our European Union registration and identification (EORI) number is IE3431072KH.


My package is being sent back to the sender because I missed my delivery. What should I do?

Failure to fill in the shipping information correctly may result in issues regarding product delivery. There will be no compensation for resulting damages.


If you would like the product to be re-delivered, please note the additional shipping costs incurred are at the expense of the purchaser.


How much would it cost for a re-shipment?

The calculation of the re-shipment cost will be in accordance with postal rates, depending on the type, the weight of the parcel, shipping address, and additional options. Please see below for a breakdown of fees.


Re-shipment cost = shipping fee + forwarding fee + return fee*


*Return fee for each delivery option:

K-Packet = 1,800 Korean Won

DHL = Priced by region

EMS = 0 Korean Won


My package is damaged or has a defect. What should I do?

MyMusicTaste is not liable for loss or damage resulting from any deliberate act or during the transporting and/or delivering of the goods. If, however, you received your product and believe there is a defect or it arrived damaged, please contact us within 5 business days of the delivery date of your order. Include your order number and any photo evidence you may have showing the damage or defect. Once we receive the item you consider defective, we will fully examine it and issue a refund with its re-shipment cost at the expense of MyMusicTaste.


Update #2
August 23, 2019

Hanteo Charts Notice

All album purchases made on MyMusicTaste are reflected in BOTH the Hanteo Album AND Hanteo Global charts:1) Album purchases from MMT are automatically counted in the Hanteo Album chart.2) In order for your purchase(s) to also count on the Hanteo Global chart, you must register the Hanteo Authentication card in your album.

Update #1
August 23, 2019

The Rose 3rd Single Album [RED] SHIPPING

Black Roses!


The Rose 3rd Single Album [RED] shipping has begun.


Please check your MMT registered email to get your tracking number.

For any inquiries please contact us here.

Enjoy your album!

MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
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