Global Video Call Event

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after August 6, 2022 KST (sales closing date).

Why can’t I track my order?

As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.

 

Can I change the delivery address on my order?

You can edit the delivery address on our site before the sales end date on August 6, 2022 at 11:59 PM KST.

CSR 1st MINI ALBUM [Sequence : 7272]

• OUTBOX 225*162*24mm

• PHOTO BOOK 150*210mm / 108p

• ENVELOPE + CD 30*130mm

• ENVELOPE with love, CSR 120*170mm

• FILM PHOTO 150*100mm / RANDOM 1 OUT OF 7

• MOVIE TICKET 70*140mm / RANDOM 1 OUT OF 7

• MESSAGE MEMO 80*120mm / RANDOM 1 OUT OF 7

• PHOTO STAND 150*193mm / 1ea

• STICKER 130*130mm / 1ea

• PHOTO CARD 55*85mm / RANDOM 2 OUT OF 21

 

*Album benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents and defects on the case cannot be the reason for an exchange or return.

 

MyMusicTaste Exclusive Gifts for Every ‘Purchaser’

• 1x MyMusicTaste Exclusive Photocard per album
  (Random 1 selfie photocard out of 7)

*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.

MyMusicTaste Exclusive Gifts for Every ‘Winner’

• Signed Album + 1 Signed polaroid

*All winners’ rewards will be shipped out after the fansign event, together with the remaining items purchased in the associated order number.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

 

How many items can I order? Is there a limit?

There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.

 

Can I place a group order?

The minimum number of albums for a group order is 30 and group orders will not count as participation toward the fansign event.
Please refer to the related Help Center article and contact us here to place a group order.

 

The last day to place your final group order is by August 5, 2022 at 5:00 PM KST.

• The winners will be announced on August 8, 2022 at 3:00 PM KST via an individually sent email.

• The winner's ID card must match the information submitted via the 'Fansign Participant Information' section. Please ensure it is correct because you can only edit this section on our site before the sales end date.

Can’t find what you’re looking for?

Check out our Help Center: 'ONLINE EVENTS' category for more information.