A.C.E

Global Video Call Event

2ND CHANCE

A.C.E - Global Video Call Event

A.C.E

Global Video Call Event

Shipping

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after September 21, 2021 (sales closing date).
*Please be informed that there may be shipping delays due to the Chuseok holiday.

 

Why can’t I track my order?

As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.

 

Can I change the delivery address on my order?

You can edit the delivery address on our site before the sales end date on September 21, 2021 at 11:00 AM KST.

Package General

A.C.E 2nd Repackage Album [Changer : Dear Eris] (Poster Not Included)
- Photobook 180*255mm / 140p

- CD-R 120*120mm / Random 1 out of 5

- Sticker 100*150mm / Random 1 out of 3

- Photocard 55*85mm / Random 2 out of 18

- Jacket Polaroid 54*86mm / Random 2 out of 15


< Pre-Order Benefits >

- M/V Polaroid 54*86mm / Random 1 out of 6


*Please be advised that members Wow & Donghun won’t be able to partake in the A.C.E Global Video Call Event. The event will proceed with 3 members.

*Pre-order benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents on the case cannot be the reason for an exchange or return.

MyMusicTaste Exclusive Gifts for Every ‘Purchaser’

- 1x MyMusicTaste Exclusive Photocard per album (1 Random Photocard out of 5)
**Special Purchasers’ Event: 3 purchasers will be randomly selected to receive a Random Signed Polaroid.
*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.
*Photos for the Exclusive Photocard will be different from the 1st fansign event.

MyMusicTaste Exclusive Gifts for Every ‘Winner’
- Signed Album + 1 Set of Photocards (5ea)

*All winners’ rewards will be shipped out after the fansign event, together with the remaining items purchased in the associated order number.
*Images for the Photocard set will be the same set of images as the Purchaser’s gift.


Orders & Payments

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.


How many items can I order? Is there a limit?

There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.

Can I place a group order?

Group Orders will not be available for this event due to the sales period and the Chuseok holiday.


Winners' Selection

- The winners will be announced on September 23, 2021 at 2:00 PM KST via an individually sent email.
- The name used to confirm the winner’s participation will be the ‘Participant’s Legal Name’ that was submitted via the Fansign Participant Form.


More

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