LOOΠΔ
2022 LOONA 1st WORLD TOUR [LOONATHEWORLD] IN SEOUL
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LOOΠΔ
2022 LOONA 1st WORLD TOUR [LOONATHEWORLD] IN SEOUL
Ticket General
When is the event happening?
2022 LOONA 1st WORLD TOUR [LOONATHEWORLD] IN SEOUL will be held on October 15th and October 16th at 6:00 PM KST on MyMusicTaste.com.
I’m so excited! When can I buy the tickets?
Open: September 26th, 2022 at 8:00 PM KST
Close: Please check the sales deadline by type below.
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Day 1
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Live: October 15th, 2022 at 7:00 pm
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Live + VOD: October 15th, 2022 at 7:00 pm
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Day 2
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Live: October 16th, 2022 at 7:00 pm
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Live + VOD: October 16th, 2022 at 7:00 pm
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DAY 1 & 2
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Live: October 15th, 2022 at 7:00 pm
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Live + VOD: October 15th, 2022 at 7:00 pm
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What are the available ticket tiers (options)?
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LIVE - DAY 1
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LIVE + VOD - DAY 1
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LIVE - DAY 2
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LIVE + VOD - DAY 2
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LIVE + VOD - DAY 1&2
How long is the show?
The show will go on for approximately 150 minutes.
*Runtime and programs may be subject to change due to onsite conditions or
other external factors and or the condition of the members.
Will subtitles be available for this event?
Yes! English subtitles will be available on MyMusicTaste.
Can anyone view it?
Yes! There is no age restriction for this event, and fans of all ages are welcome.
What is the VOD and when will it be available?
The VOD is a replay service that will be viewable after the Korea Media Rating Board has reviewed its contents. Therefore, it will be available in approximately three months after the event has ended.
Please note that the schedule is subject to change based on the review and the VOD may not include all performances due to copyright issues.
How long will the VOD be available?
The VOD will be available to view for 60 days after it has been uploaded on MyMusicTaste’s website.
*General reservations for offline concerts in Seoul are available at Melon Ticket
from 8:00 p.m. on September 27, 2022.
Orders & Payments
Can I get a refund?
All sales are final and no refunds or order amendments are allowed.
Please check your order thoroughly before completing the transaction.
*LOONA Member Choerry will be absent from 2022 LOONA 1st WORLD TOUR [LOONATHEWORLD] IN SEOUL. If you want a refund, please contact the appropriate channels by October 11th at 4 pm KST.
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Online: MyMusicTaste Help Center
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Offline: Melon Ticket Customer Center
Is there a limit to the number of tickets I can buy per transaction?
It is restricted to 1 ticket per transaction.
Okay, but how will I receive my tickets?
There will be no physical tickets distributed for this event, nor will a direct link containing the event's streaming link be emailed out to purchasers.
You will only receive an order confirmation email, and this can be used to confirm your purchase. If you did not receive an order confirmation email, please visit our Help Center for further assistance.
Live
How can I access the live streaming event?
For those who have purchased a ticket on MyMusicTaste.com and received an order confirmation email, please log in to your MyMusicTaste account and visit the 'LIVE' page on MyMusicTaste.com.
On the LIVE page, select the 2022 LOONA 1st WORLD TOUR [LOONATHEWORLD] IN SEOUL option at the time of the event!
*Only one device per MyMusicTaste account will be able to stream the event. Please note that if you lose your ticket information, you will not be able to watch the show.
Can I report Illegally Downloaded/Streamed/Copied Contents?
If you happen to see any content online that has been illegally posted without the consent of the artists’ management or MyMusicTaste, please fill out thisGoogle Form so that we can take appropriate action.
More
Can’t find what you’re looking for?
Check out the ONLINE EVENTS section in our Help Center for more information.
VOD is now available!
The VOD for 2022 LOONA 1st WORLD TOUR [LOONATHEWORLD] IN SEOUL has been approved by the Korea Media Rating Board and is now available to view!
All those who purchased the following ticket:
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LIVE + VOD - DAY 1
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LIVE + VOD - DAY 2
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LIVE + VOD - DAY 1&2
Can now rewatch the concert through our site’s ‘LIVE’ page.
[DISCLAIMER]
The VOD will only be available to view for 60 days after the release date.
The VOD availability period:
OPEN: March 10, 2023 @ 6:00 PM KST
CLOSE: May 9, 2023 @ 11:59 PM KST
[Questions?]
If you have further questions or concerns regarding the VOD, please refer to the FAQ section.
Thank you!
-TROUBLESHOOTING-
2022 LOONA 1st World Tour
[LOONATHEWORLD] IN SEOUL
- TROUBLESHOOTING -
Simple steps to resolve possible issues:
Log into the account
Refresh the page
Make sure your browser is updated
Make sure you are watching from one device
What should I do if I'm on the live streaming page but it says the following message:
"Oops try again or contact us here"
Please do not abuse the refresh button by continuously pressing the refresh symbol on the page. If this message/error is showing on your page, please wait a couple of minutes to refresh the page ONCE. Even after you have done this and the live streaming still is not showing, please reach out to us through the contact page on our website for additional assistance.
Log into the account
Please make sure you are logged into the account you have purchased the ticket to the stream with.
You must be logged into your account in order to view the concert.
[Browsers that may not play smoothly]
Internet Explorer ("IE") 8, 9, 10, 11 on Windows 7
IE 10, 11, embedded browser in Windows 8
IE 11, embedded browser in Windows 8.1
IE 11 on Windows 10
System Requirements
PC: Mac OS 10.12+/Windows 7+
Mobile: iOS 11+/Android 8+
Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge 42+
Other
- If you are logged into multiple devices with one MyMusicTaste account at
the same time, you will be kicked out of the previous device/tab. We recommend
watching the live concert on one device only.
- For a smooth viewing experience, please access the Internet from an environment with a speed of 20Mbps or faster. If a shared network is used, there may be a slight delay even if the speed is 20 Mbps or more.
- 3G/LTE may increase data usage; please be advised that using 3G/LTE may lead to unstable, weak signals and/or cause the live streaming program to disconnect during the middle of the event and disrupt the overall streaming experience. MyMusicTaste will not be liable for the factors listed above.
- External factors and/or technical difficulties may affect or disrupt the video/voice quality; please be advised before purchasing the ticket to this event.
Contact Us
Please make sure to contact us through the contact page on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.
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