When and where is the event happening?

The [LOONATHEWORLD] Meet & Greet Event will be held after the show at the following destination(s) and date(s):

- Los Angeles - The Wiltern / August 1, 2022

- Los Angeles - The Wiltern / August 2, 2022

- San Francisco - The Midway / August 4, 2022

- Denver - Fillmore Auditorium / August 6, 2022

- Kansas CIty - Uptown Theater / August 8, 2022

- Chicago - Radius Chicago / August 11, 2022

- Louisville - Old Forester's Paristown Hall / August 13, 2022

- Reading - Santander Arena / August 15, 2022

- Washington DC - MGM National Harbor / August 17, 2022

- New York - Palladium Times Square / August 19, 2022

- Atlanta - Coca Cola Roxy / August 23, 2022

- Dallas -  Music Hall at Fair Park / August 25, 2022

- Houston - 713 Music Hall / August 26, 2022

I’m so excited! When can I buy the tickets?

Open: June 18, 2022 at 11:00 AM KST

Close: sales will end 24 hours before the show day of each city

What are the available ticket tiers (options)?

The following tier will be available to purchase for each city:

- VIP

- Hi-touch, Group Photo, Lenticular postcard (1 EA), Signed Lanyard (1 EA), Photocard set (11 EA), String Pouch (1 EA)

- M&G

- Hi-touch, Lanyard (1 EA), Photocard set (11 EA), String Pouch (1 EA)

*MD will only be distributed at the respective venues during the Hi-Touch event. Please be informed that you will not be able to receive the merchandise if you miss the event.

*One random member from LOONA will sign the Lanyard.

*Purchasing a ticket to the concert is required to attend the Hi-touch event.

*The ‘Group Photo’ will be sent to your MyMusicTaste registered email address approximately 50 days after the event date.

Is a ticket to the concert included in the package?

The entry ticket to the concert is not included in the [LOONATHEWORLD] Meet & Greet Event ticket purchase. Please purchase a separate entry ticket to enjoy the concert and attend the [LOONATHEWORLD] Meet & Greet Event.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.
Please check your order thoroughly before completing the transaction.

Is there a limit to the number of tickets I can buy per transaction?

Yes, it is restricted to 1 ticket per transaction. 

What if I am purchasing for somebody else?

Please enter the actual event attendee’s information in the ‘Event Attendee Information’ section at checkout. Make sure to enter the full legal name as reflected on the valid government-issued ID, which will be checked upon entry. Please note that this purchase is non-transferable.

*Only MyMusicTaste staff will wristband the attendees. 

Okay, but how will I receive my tickets?

There will be no physical tickets distributed for this event; a QR code will be available to view in the 'Order Summary' page of your MyMusicTaste account’s ‘My Activity' after you have completed your purchase. Please note that this process could take a few minutes and if you do not see your QR code, please submit an inquiry with us here.

You will also receive an order confirmation email, and this only can be used to confirm your purchase.

Can anyone attend this event?

Those who have purchased both a ticket to the concert and a ticket to the [LOONATHEWORLD] Meet & Greet Event. If you have only purchased a ticket to the [LOONATHEWORLD] Meet & Greet Event, you will be denied admission.

*Please note that age restriction policies may differ by venue; the same restrictions will apply per venue for both the [LOONATHEWORLD] Meet & Greet Event and concert.

What form of ID is required?

Attendees must bring a valid government-issued ID that includes the participant's full name, date of birth, and a photo (of the attendee). 

*The name on the ID must match the ‘Event Attendee Information’ submitted during checkout. 

*Invalid forms of identification (i.e. credit cards) or mismatching information will result in denied entry, and MyMusicTaste will not be held liable for any issues caused.

**For attendees who are minors: please note that multiple forms of government-issued ID will be accepted to verify all of the following information: legal name, date of birth, and a photo (of the attendee). 

*Please make sure to bring a physical ID to the event; printed copies or photos of the ID will not count as a valid form of identification.

Where is this event happening?

This event will take place at the respective show venues listed in the ‘Ticket General’ section of the FAQ. Please wait for MyMusicTaste staff’s instructions at the event.  

What are the COVID-19 protocols to enter the event?
Detailed information concerning the protocol for entry into the event is provided on the 'COVID-19 PROTOCOL' section of the Detail Page. All the attendees should wear masks at all times during the HI-TOUCH event. Please note that gloves will be provided at the event venue

Please note that additional protocols could be disclosed at a later date as we near the event.

Can I take pictures or videos during the event?

No, please note that taking pictures and videos is strictly prohibited for this event. Any attendees who violate this policy may be escorted out of the event.

Can’t find what you’re looking for?

Check out our IN-PERSON EVENTS section for more information and updates.