[RE:ALIZE] Pre-Order Video Call Event

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after October 26, 2021 KST (sales closing date).

Why can’t I track my order?

As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.

Can I change the delivery address on my order?

TO1 2ND MINI ALBUM [RE:ALIZE]

(Random out of LIE ver. / REAL version / Poster Included)

- PACKAGE 170*230mm / different per version

- SLEEVE 170*230mm / different per version

- PHOTO BOOK 1ea / 88p / different per version

- CD 1ea / different per version

- SELFIE PHOTOCARD 55*85mm / Random 2ea out of 20 / different per version

- LENTICULAR PHOTOCARD 55*85mm / Random 1ea out of 10 / different per version

- UNIT PHOTOCARD 105*148mm / Random 1ea out of 5 / different per version

- LYRIC POSTER 297*420mm / Random 1ea out of 10 / different per version

- CINEMA PHOTO TICKET 70*140mm / Random 1ea out of 10 / different per version

- STICKER 2ea / different per version

< Pre-Order Benefits >
- POSTER 515*740mm

TO1 2ND MINI ALBUM [RE:ALIZE]
(Random out of LIE ver. / REAL version /  Poster NOT Included)

- PACKAGE 170*230mm / different per version

- SLEEVE 170*230mm / different per version

- PHOTO BOOK 1ea / 88p / different per version

- CD 1ea / different per version

- SELFIE PHOTOCARD 55*85mm / Random 2ea out of 20 / different per version

- LENTICULAR PHOTOCARD 55*85mm / Random 1ea out of 10 / different per version

- UNIT PHOTOCARD 105*148mm / Random 1ea out of 5 / different per version

- LYRIC POSTER 297*420mm / Random 1ea out of 10 / different per version

- CINEMA PHOTO TICKET 70*140mm / Random 1ea out of 10 / different per version

- STICKER 2ea / different per version

*All album versions will be distributed randomly, despite the total albums purchased.

*Posters may arrive separately from your album in a cardboard tube.

*Pre-order and album benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents on the case cannot be the reason for an exchange or return.

MyMusicTaste Exclusive Gifts for Every ‘Purchaser’

- 1x MyMusicTaste Exclusive Photocard per album (1 Random Selfie Photocard out of 10)

*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.

MyMusicTaste Exclusive Gifts for Every ‘Winner’
- Signed Album [‘LIE’ ver.] + 1 Random Signed Polaroid out of 30

*All winners’ rewards will be shipped out after the fansign event, together with the remaining items purchased in the associated order number.

*Please be informed that all winners will receive one signed album of the 'LIE version'. We seek your understanding in regard to this matter.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

How many items can I order? Is there a limit?

There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.

Can I place a group order?

The minimum number of albums for a group order is 30 and group orders will not count as participation toward the fansign event. To place a group order, please contact us here.

Can’t find what you’re looking for?

Check out our Help Center: 'SHOP' section for more information.