tripleS

tripleS : Pre-Con < ASSEMBLE >

tripleS - tripleS : Pre-Con < ASSEMBLE >

tripleS

tripleS : Pre-Con < ASSEMBLE >

Ticket General

I’m so excited! When can I buy the tickets?

Open: January 26th, 2023 at 2:00 PM KST

Close: February 13th, 2023 at 8:00 PM KST


How long is the show?

The show will go on for approximately 70 minutes.


*Runtime and programs may be subject to change due to onsite conditions or other external factors.


Can anyone view it?

Yes! There is no age restriction for tripleS : Pre-Con <ASSEMBLE> and fans of all ages are welcome.

Shipping

When will my order be shipped out?

Orders are expected to be shipped approximately from February 28th, 2023 and your tracking number will be available to view via the ‘Purchases’ section of your ‘My Activity’ page once your order has been shipped.

Please be advised that the above date is tentative and is subject to change. Feel free to refer to our Help Center: 'SHIPPING' section for more information. 

Can I change the delivery address on my order?

You can edit the delivery address on our site before February 13th at 8:00 PM KST. 

**If you are using a Korean mailing address, you must provide all the details of the address in Korean and enter a valid Korean mobile phone number. Domestic carriers cannot ship to a domestic address if you enter your contact information as an overseas mobile number. MyMusicTaste will not compensate and will not be liable for lost or returned packages if you enter the wrong contact information or address.

Are duties and taxes included in the product (MD) price?

Duties and taxes are NOTincluded in the product (MD) price.

Package General

tripleS <Assemble> (Random version out of 2) 

  • Cover 150x200mm / 2 ver.

  • Booklet 150x200mm / 68p / 2 ver.

  • CD-R 120x120mm / 2 ver.

  • Special Class Objekt / 55x85mm / 1 of 10 / Random / 2 ver.

  • Lenticular 60x90mm / 1 of 10 / Random / 2 ver.

  • Paper Prop 120x170mm

  • Sticker 140x140mm / 1 of 10 / random

  • Folded Poster 515x380mm / 2 ver.


Pre-Con Live Ticket

  • February 13, 2023 tripleS: Pre-Con <ASSEMBLE> online ticket


MMT Exclusive OBJEKT Drop

  • Double Class Digital Objekt (MMT Exclusive, Random 1 out of 10)


MMT Exclusive Lunar New Year OBJEKT Drop

  • Double Class Digital Objekt (MMT Exclusive Lunar New Year Drops, Random 1 out of 20)


How do I get my Objekt Drop?

Purchasers who wish to obtain the Double Class Digital Objekt must fill in their COSMO account email to be able to receive the drops. The MMT Exclusive Lunar New Year Objekt will be dropped on February 3rd, only to purchasers who have made a purchase until February 2nd, 23:59 KST. Drops will be available after the sales are closed for any purchases after February 2nd, 23:59 KST.


*Purchases of 20 albums will be distributed with 20 MMT exclusive Lunar New Year Objekts with no duplicates.

Orders & Payments

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.
Please check your order thoroughly before completing the transaction.


Is there a limit to the number of tickets I can buy per transaction?

It is restricted to 20 tickets per transaction.

Okay, but how will I receive my tickets?

There will be no physical tickets distributed for this event, nor will a direct link containing the event's streaming link be emailed out to purchasers.


You will only receive an order confirmation email, and this can be used to confirm your purchase. If you did not receive an order confirmation email, please visit our Help Center for further assistance.

Live

How can I access the live streaming event?

For those who have purchased a ticket on MyMusicTaste.com and received an order confirmation email, please log in to your MyMusicTaste account and visit the 'LIVE' page on MyMusicTaste.com.

On the LIVE page, select the tripleS : Pre-Con <ASSEMBLE> option at the time of the event!


*Only one device per MyMusicTaste account will be able to stream the event. Please note that if you lose your ticket information, you will not be able to watch the show. 


Can I report Illegally Downloaded/Streamed/Copied Contents?

If you happen to see any content online that has been illegally posted without the consent of the artists’ management or MyMusicTaste, please fill out this Google Form so that we can take appropriate action. 


Will subtitles be available for this event?

Yes! English subtitles will be available on MyMusicTaste.

More

Can’t find what you’re looking for?

Check out the ONLINE EVENTS section in our Help Center for more information.


Update #1
February 13, 2023

-TROUBLESHOOTING-

Simple steps to resolve possible issues: 

  1. Log into the account

  2. Refresh the page

  3. Make sure your browser is updated 

  4. Make sure you are watching from one device

What should I do if I'm on the live streaming page but it says the following message:

"Oops try again or contact us here"

Please do not abuse the refresh button by continuously pressing the refresh symbol on the page. If this message/error is showing on your page, please wait a couple of minutes to refresh the page ONCE. Even after you have done this and the live streaming still is not showing, please reach out to us through the contact page on our website for additional assistance.

Log into the account

Please make sure you are logged into the account you have purchased the ticket to the stream with.

You must be logged into your account in order to view the concert.

Browsers that may not play smoothly

Internet Explorer ("IE") 8, 9, 10, 11 on Windows 7

IE 10, 11, embedded browser in Windows 8

IE 11, embedded browser in Windows 8.1

IE 11 on Windows 10

System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android 8+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge 42+

Other

- If you are logged into multiple devices with one MyMusicTaste account at the same time, you will be kicked out of the previous device/tab. We recommend watching the live concert on one device only. 

- For a smooth viewing experience, please access the Internet from an environment with a speed of 20Mbps or faster. If a shared network is used, there may be a slight delay even if the speed is 20 Mbps or more. 

- 3G/LTE may increase data usage; please be advised that using 3G/LTE may lead to unstable, weak signals and/or cause the live streaming program to disconnect during the middle of the event and disrupt the overall streaming experience. MyMusicTaste will not be liable for the factors listed above.

- External factors and/or technical difficulties may affect or disrupt the video/voice quality; please be advised before purchasing the ticket to this event. 

Contact Us

Please make sure to contact us through the contact page on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.

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MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2024 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
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2024
hanteo-mark
MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2024 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
hanteo-flag
2024
hanteo-mark
MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2024 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
hanteo-flag
2024