A.C.E

Europe Tour Photo Book Project

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A.C.E

Europe Tour Photo Book Project

Details

FAQ

Updates7

Frequently Asked Questions

Frequently Asked Questions

**Please note that you can only edit your order information until August 22, 2019, 11:59PM KST. Change requests will not be accepted after the deadline. If you would like to request an edit, please contact us through here.

Can I change my products?

You cannot change your product after you’ve purchased. If you would like to purchase an additional product, you will need to process another order. By doing so, you will have two separate orders.

How can I change my shipping address?

There is an "Edit" button on your order details page. You can edit your shipping details until the project closes.

I want to cancel my order. Can I get a refund?

This project does not issue refunds. However, refunds will be issued if the project does not reach the project goal in time.

I want to fund multiple products. How can I do this?

You can only fund one product at a time. If you want to fund an additional product, you need to process another order. By doing so, you will have two separate orders.

Will the project close once the goal is reached?

No, the project will continue until the closing date.

What happens if the project doesn’t reach the goal in time?

If the goal is not reached, all proceeds will be refunded.

Will I be charged right away?

Yes, you will be charged as soon as you submit your payment information.

I don't see my country on the dropdown list. What can I do?

Unfortunately, we can only ship to countries on the dropdown list.

What are my payment options?

You can use a credit card or PayPal to make your payment.

Can I pay with any currency?

No, your payment will be made in USD.

When can I expect my package?

You can expect delivery within 6 months after the project closes successfully.

I want to change my name as a producer for the photo book. What should I do?

You can change your producer's name before the project closes. If you would like to change it, please contact us through here.

My package is being sent back to the sender because I've missed my delivery. What should I do?

All unclaimed packages that return back to the sender can only be reshipped at the expense of a purchaser. MyMusicTaste’s special offer of $20 flat rate for international shipping will be applied only for the first shipment. The calculation of the re-shipment cost will be in accordance with postal rates, depending on the type, weight of the parcel, shipping address and additional options.

Are custom duties included in the price?

Duties and taxes are not included in the price. Your package may incur fees upon delivery, and this charge is determined by your local customs authority.

Which member will record the personalized voice message?

The personalized voice message will be recorded by a random member.

Will the handwritten thank-you card be written by all members of A.C.E?

Yes - all A.C.E members will hand-write the thank you card!

Will the special 1:1 video chat be with all members of A.C.E?

Yes - the special 1:1 video chat will be with all A.C.E members!

How long is the special 1:1 video chat with A.C.E?

The special 1:1 video chat with A.C.E will last approximately 5-10 minutes.

I do not speak Korean! Will there be an interpreter during my special 1:1 video chat with A.C.E?

Yes - an interpreter will be present during the video chat so that you can communicate with A.C.E without any barrier! :)

Update #7

June 11, 2019

Production Status Update

Good news, CHOICE!

A.C.E's cover video for the 400% completion reward has been sent to your email today, so please check your email!

We will ship out the packages by August 2019. For the 500% completion reward, your package will include an A.C.E masking tape with handwritten messages. You will be able to track your package from this page once the shipping starts.

For Diamond package buyers: we will contact you separately via email regarding the schedule for your special 1:1 video chat with A.C.E, so stay tuned for updates!

For Platinum & Diamond package buyers: we sent you a personalized voice message from A.C.E member via email, so check your inbox!

For any updates, please check back this page.

Thank you for your support!

Update #6

April 26, 2019

PROJECT CLOSED AT 503%!!

CHOICES ARE THE BESTEST OF BESTEST!!!

A.C.E Europe Tour Photo Book closed at 503%! Not only you will get the exclusive A.C.E photo book but also get A.C.E's cover video AND masking tape with their handwritten messages~

As stated before, your package will be shipped out within the next six months. Check back for any updates regarding the status of the production and shipping.

Update #5

April 26, 2019

ALL STRETCH GOALS COMPLETED

Update #4

April 22, 2019

400% COMPLETED!!

Update #3

April 4, 2019

STRETCH GOAL UPDATE!

Update #2

March 19, 2019

300% Reached!

CHOICE, YOU ARE THE BEST!

Thanks to all YOUR support, A.C.E's Europe Tour Photo Book Project already reached over 300% within JUST ONE WEEK!

This means that EVERYONE who's joined the project before the project end date will receive a SIGNED Polaroid photo!!

To celebrate, A.C.E sent a cute message to express their appreciation~ Check out the video below!

Remember - the project ends on April 26, 18:00 KST! Share this wonderful project with your friends~ Show your CHOICE power once again!!

Update #1

March 12, 2019

PROJECT NOW OPEN

CHOICEs around the world - share A.C.E’s most precious moment!

A.C.E’s Europe Tour Photo Book project is now open!!

✅ Project Period: March 12, 18:00 KST - April 26, 18:00 KST

🐦Early Bird Reward: Join by March 15 at 18:00 KST to get an A.C.E pinback button set (6 total) when the project goal is reached.

Join now to become a producer of their new photo book!

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MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.

2024 HANTEO FAMILY NO. HF082MMT001

See HANTEO family members >

2024

MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.

2024 HANTEO FAMILY NO. HF082MMT001

See HANTEO family members >

2024

MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.

2024 HANTEO FAMILY NO. HF082MMT001

See HANTEO family members >

2024

MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.

2024 HANTEO FAMILY NO. HF082MMT001

See HANTEO family members >

2024

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