Global Video Call Event

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after October 17, 2021 (sales closing date).
*Purchasers residing in the United States can order the album from the US ONLY project page.

Why can’t I track my order?

As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.

Can I change the delivery address on my order?

You can edit the delivery address on our site before the sales end date on October 17, 2021 at 11:59 PM KST.

​​ITZY The 1st Album [CRAZY IN LOVE]  (Random version / Poster Not Included)

Chaeryeong / Yuna / Yeji / Lia / Ryujin

- Package Box (+Box Tray) 215*215*30mm / 6 versions

- Photobook 210*210mm / 64p / 6 versions

- CD-R / 6 versions

- Lyric Paper 700*210mm / 1 type

- Photocard 55*85mm / 30 types / Random 2 out of 30

- Polaroid 70*90mm / 10 types / Random 2 out of 10

- Sticker Pack 120*210mm / 10 stickers

***You can choose which member you would like to speak with and can enter to win a video call for multiple members. It is possible to apply for and win a video call slot for all members.

*All album versions will be distributed randomly, despite the total albums purchased.

*Album benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents on the case cannot be the reason for an exchange or return.

MyMusicTaste Exclusive Gifts for Every ‘Purchaser’

- 1x MyMusicTaste Exclusive Photocard per album (1 Random Photocard out of 5)

*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.
*Photos for the Exclusive Photocard will be different from the Pre-Order event.

MyMusicTaste Exclusive Gifts for Every ‘Winner’
- Signed Album + 1 Set of 5 Photocards 

*All winners’ rewards will be shipped out after the fansign event, together with the remaining items purchased in the associated order number.
*Photos for the Photocard Set will be from the same set of images as the Purchaser’s gifts.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

How many items can I order? Is there a limit?

There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.

Can I place a group order?

The minimum number of albums for a group order is 30 and group orders will not count as participation toward the fansign event. To place a group order, please contact us here.

The last day to place your final group order is by October 15, 2021 at 5:00 PM KST.

- The winners will be announced on October 18, 2021 at 3:00 PM KST via an individually sent email.
- 30 winners per member will be selected from both the US ONLY + GLOBAL entries.

- The name used to confirm the winner’s participation will be the ‘Participant’s Legal Name’ that was submitted via the Fansign Participant Form.

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