Global Video Call Event
When will my order be shipped out?
Your order will be shipped out approximately 7 business days after October 17, 2021 (sales closing date).
*Purchasers residing in the United States can order the album from the US ONLY project page.
Why can’t I track my order?
As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.
Can I change the delivery address on my order?
You can edit the delivery address on our site before the sales end date on October 17, 2021 at 11:59 PM KST.
ITZY The 1st Album [CRAZY IN LOVE] (Random version / Poster Not Included)
Chaeryeong / Yuna / Yeji / Lia / Ryujin
- Package Box (+Box Tray) 215*215*30mm / 6 versions
- Photobook 210*210mm / 64p / 6 versions
- CD-R / 6 versions
- Lyric Paper 700*210mm / 1 type
- Photocard 55*85mm / 30 types / Random 2 out of 30
- Polaroid 70*90mm / 10 types / Random 2 out of 10
- Sticker Pack 120*210mm / 10 stickers
***You can choose which member you would like to speak with and can enter to win a video call for multiple members. It is possible to apply for and win a video call slot for all members.
*All album versions will be distributed randomly, despite the total albums purchased.
*Album benefits are available in limited quantities; defects found on these items may not be replaceable.
*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents on the case cannot be the reason for an exchange or return.
MyMusicTaste Exclusive Gifts for Every ‘Purchaser’
- 1x MyMusicTaste Exclusive Photocard per album (1 Random Photocard out of 5)
*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.
*Photos for the Exclusive Photocard will be different from the Pre-Order event.
MyMusicTaste Exclusive Gifts for Every ‘Winner’
- Signed Album + 1 Set of 5 Photocards
*All winners’ rewards will be shipped out after the fansign event, together with the remaining items purchased in the associated order number.
*Photos for the Photocard Set will be from the same set of images as the Purchaser’s gifts.
Orders & Payments
Can I get a refund?
All sales are final and no refunds or order amendments are allowed.
How many items can I order? Is there a limit?
There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.
Can I place a group order?
The minimum number of albums for a group order is 30 and group orders will not count as participation toward the fansign event. To place a group order, please contact us here.
The last day to place your final group order is by October 15, 2021 at 5:00 PM KST.
- The winners will be announced on October 18, 2021 at 3:00 PM KST via an individually sent email.
- 30 winners per member will be selected from both the US ONLY + GLOBAL entries.
- The name used to confirm the winner’s participation will be the ‘Participant’s Legal Name’ that was submitted via the Fansign Participant Form.
Can’t find what you’re looking for?Check out our Help Center: 'SHOP' section for more information.