PLT (Planetarium Records)

The Hidden Track of Planetarium Records: Special Event

PLT (Planetarium Records) - The Hidden Track of Planetarium Records: Special Event

PLT (Planetarium Records)

The Hidden Track of Planetarium Records: Special Event

Frequently Asked Questions

ORDER & PAYMENTS

When will sales close?

All cities: October 3 11:59 (KST)


New Jersey, Atlanta: October 3, 9:59 AM

Dallas, Chicago: October 3, 10:59 AM

Los Angeles: October 3, 7:59 AM


Attendees for all cities will receive check-in process details in an email before Friday, October 11, 2019 (KST). Thank you for your patience.


Do I need to register on MyMusicTaste before placing an order?

Yes, you must have a MyMusicTaste account to place an order. Please note that only single participation is allowed per account (i.e. you cannot purchase for two different people using the same MyMusicTaste account).


What kinds of payments do you accept?

We accept major credit/debit cards and PayPal.


Do I need to register on PayPal before placing an order?

No, you can create a PayPal account during checkout if you do not already have an account.


How many items can I order? Is there a limit?

It is limited to one (1) package per attendee.


What if I am purchasing for somebody else?

Please enter the actual event attendee’s information under the ‘Buyer Information’ section at checkout. Make sure to enter the full name as reflected on the valid government issued ID, which will be checked upon entry.


Tickets are NON-TRANSFERABLE so if the name of the person ATTENDING the event is not written on the purchaser portion at time of purchase, name changes/ticket transfer requests will not be accepted.


Will I get a payment receipt from MyMusicTaste?

Yes, you will receive a payment receipt from us within one (1) business day of your purchase. Please also check your spam and/or junk folders if you do not see it in your inbox.


Is there a minimum of participants to participate in the event?

Yes, a minimum of 5 participants is required for the event to take place.




RETURNS & EXCHANGES

Can I get a refund?

All sales are final. There will be no refunds unless the event gets canceled.


Can I transfer my package to others?

Only the original purchaser can participate in the event. The package cannot be transferred to a third-party. IDs will be checked upon entry.




PACKAGE
What is included in the package?
The exclusive package includes:

  • Q&A session with PLT

  • One (1) individual picture with PLT members on your personal cell phone

  • The opportunity to get one (1) of your personal items signed by PLT

  • Priority entry within your ticket tier (e.g. VIP concert ticketholders attending this event will line up before regular VIP concert ticketholders not attending this event and so on)

  • PLT official tour merchandise package (tote bag, hoodie, T-shirt, hat)*


* Please note your that MD apparel sizes cannot be guaranteed if your preferred sizes are not submitted on time

Is this an 1:1 event?
No, this event will be with PLT and several other lucky fans.

Is a ticket to the concert included in the package?
The entry ticket to the concert is not included in the Hidden Track of Planetarium Records: Special Event package. You will have to purchase a separate entry ticket to enjoy the concert.

Do you need to purchase a ticket to the concert to purchase the Hidden Track of Planetarium Records: Special Event package?
Yes, a ticket to 2019 PLANETARIUM RECORDS 1ST TOUR "WE GO HOLIC" IN USA is mandatory in order to participate in the The Hidden Track of Planetarium Records: Special Event.

Where is this event happening?
It will be happening at the respective show venues. Please meet our MMT staff at 1:00PM in front of the venue’s main entrance.

How long will the event last?
The event will last about 1 hour and 30 minutes. However, it is subject to change depending on the tour schedule.

How will I line up for the show after this event?
Fans attending the Hidden Track of Planetarium Records: Special Event will receive their concert wristbands at the Special Event:

  • VIP: will receive concert VIP wristband + Special Fan Event pass

  • GA: will receive a Special Fan Event pass

Following the conclusion of the Special Event, fans will be escorted to the front of their respective ticket tier lines.

Can I take pictures or videos during the event?
Unfortunately, recording and/or taking pictures will not be allowed except during the photo session. Let your phone rest and enjoy the time with PLT.


OTHERS
I cannot find the answer to my question on the FAQ. Where should I contact for other questions?
Please contact us HERE if you have any further questions.


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MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
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See HANTEO family members >
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2024
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MYMUSICTASTE is a member of 2024 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
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See HANTEO family members >
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