The 1st Album [CRAZY IN LOVE]

SHIPPING

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after September 22, 2021 (sales closing date).

Why can’t I track my order?

It may take 2-7 business days to track your order as the tracking number is sometimes pre-registered to ensure that it is reflected on the Hanteo Chart in a timely manner.

Can I change the delivery address on my order?

You can edit the delivery address on our site before the sales end date on September 22, 2021 at 11:59 PM KST.

PACKAGE GENERAL

​​ITZY The 1st Album [CRAZY IN LOVE] 

(Random ver. / Poster Included)

- Package Box (+Box Tray) 215*215*30mm / 6 versions

- Photobook 210*210mm / 64p / 6 versions

- CD-R / 6 versions

- Lyric Paper 700*210mm / 1 type

- Photocard 55*85mm / 30 types / Random 2 out of 30

- Polaroid 70*90mm / 10 types / Random 2 out of 10

- Sticker Pack 120*210mm / 10 stickers

< Pre-Order Benefits >
- OOTD Standing Card 70*140mm / 5 types / Random 1 out of 5

- Special Card Set 70*70mm /  2 types / Random 1 out of 2

- Poster (folded) 420*420mm / 3 types / Random 1 out of 3

Precaution: Those residing in the United States are not eligible to purchase this product.

*All album versions will be distributed randomly, despite the total albums purchased.

*Pre-order and album benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents on the case cannot be the reason for an exchange or return.

MyMusicTaste Exclusive Gifts for every ‘purchaser’

- 1x MyMusicTaste Exclusive Photocard per album (1 Random Photocard out of 5)
*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.

ORDERS & PAYMENTS

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

How many items can I order? Is there a limit?

There is a limit of 20 products per transaction. If you wish to purchase more, please make another transaction.

Can I place a group order?

The minimum number of products for a group order is 30. To place a group order, please contact us here.

The last day to place your final group order is by September 17, 2021 at 5:00 PM KST.

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