2022 TO1 OFFLINE FANSIGN EVENT IN LA

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after August 7, 2022 KST (sales closing date).

Why can’t I track my order?

As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.

Can I change the delivery address on my order?

You can edit the delivery address on our site before the sales end date on August 7, 2022 at 11:59 PM KST.

TO1 Mini Album Vol.3 [WHY NOT??] (Random version out of PLAY, GROUND)

• PHOTO BOOK 180*250mm / 2 ver. / 80p

• CD-R 2 ver. 

• ENVELOPE 180*250mm / 2 ver. 

• TO1 LOGO STICKER 12ea / 2 ver. 

• TO1 FACE STICKER 9ea / 2 ver.

• UNIT POP-UP CARD 150*100mm / Random 1 out of 3 / 2 ver.

• MESSAGE CARD 65*130mm / Random 1 out of 9 / 2 ver. 

• LENTICULAR PHOTO CARD 55*85mm / Random 1 out of 9 / 2 ver.

• PHOTO PROP Random 1 out of 9 / 2 ver.

• SELFIE PHOTO CARD 55*85mm / Random 1 out of 9 / 2 ver.

**All album versions will be distributed randomly, despite the total albums purchased.

*Album benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents and defects on the case cannot be the reason for an exchange or return.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

How many items can I order? Is there a limit?

There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.

• The winners will be announced on August 9, 2022 at 12:00 PM KST via an individually sent email.

• The winner's ID card must match the information submitted via the 'Fansign Participant Information' section. Please ensure it is correct because you can only edit this section on our site before the sales end date.

Where could I attend the event?

You will be able to attend the event in Los Angeles once selected as one of the lucky winners to the event. We will further inform you via an individually sent email before the day of the event.

Should I bring my own CD?

Yes, please bring one (1) album of your choice from the TO1 Mini Album Vol.3 [WHY NOT??] (PLAY or GROUND version) to get it signed by TO1.

**MyMusicTaste is not liable for any issues caused by winners who have not brought their own albums.

What are the COVID-19 protocols to enter the event?

Wearing masks will be mandatory and please refer to the event ‘DETAIL’ page’s Precautions - ‘COVID-19 Related Regulations’ section for details.

Please note that COVID-19 protocols may be subject to change as we will further update any additional information on our Help Center - [In-Person Events] accordingly.

Are there any specific event rules and regulations?

Please refer to the notice on the project’s ‘DETAIL’ page for further information regarding any precautions, policies, and regulations regarding the event.

What is the age restriction for this event?

Yes, attendees must be 12 or older to enter the venue. Attendees between the ages of 12 to 17 years will only be allowed to attend this event with a parent consent form, which needs to (1) be written by your parent, (2) indicate your parent's consent for you to attend the fansign event, and (3) be signed by your parent.

**If you are accompanied by a parent, please note that the parent is not allowed inside the venue.

Will there be a translator?

No, but please note that on-site instructions will be given in English.  

What happens if I can’t attend the event?

Please be informed that there will be no additional benefits or compensation for winners who cannot attend this event. 

Can’t find what you’re looking for?

Check out our Help Center - 'In-Person Events' category for more information.