2022 LOONA 1st WORLD TOUR [LOONATHEWORLD]

When will my order be shipped out?

Your order will be shipped out approximately from the fourth week of December. 

(There may be variations due to external factors.)

Can I change the delivery address on my order? 

You can change the delivery address from 'My Activities' through 'Order History'. 

However, please be aware that if the sale ends on November 23rd, 2022 at 11:59 PM KST, you will not be able to change the delivery country and make any additional changes.

*If you use a Korean mail address, you must describe all the detailed address information in Korean and enter a valid Korean mobile phone number. Domestic delivery companies cannot deliver their contacts to the domestic address if they enter their contacts as an overseas mobile phone number. MyMusicTaste will not compensate for lost or returned packages if you enter the wrong contact or address.

For updates related to shipping, please visit the 'Delivery' category within our Help Center for more information!

Photobook

• Photobook Original + Outbox

  • Photobook: 185 x 255 x 18 mm

  • Outbox: 275 x 200 x 30 mm

• Rolling Paper Poster

  • 500 x 360 mm

• Folded Group Poster

  • 500 x 360 mm

• Group Stage Outfit Photocard Set (10EA)

  • 55 x 85 mm

• Photocard (Random Member, Random Stage Outfit)

  • 55 x 85 mm

• LP Shaped Keyring

  • 55 x 55 mm

**The affected MD is a limited quantity and may not be exchanged for the same product if a component is found defective.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents and defects on the case cannot be the reason for an exchange or return.

Special event

• (10 random selection of winners, 1 random out of 10) Polaroid

  • 54 x 85mm

**Due to the material nature of the Polaroid, some products may have light flares, etc. 

However, please note that additional exchange requests are not possible due to the limited number of products. 

*The Polaroid is provided exclusively by MyMusicTaste.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

Please check your order carefully before checking out. 

How many items can I order? Is there a limit?

There is a limit of 10 products per transaction. If you wish to purchase more, please make another transaction.

Can’t find what you’re looking for?

Check out our Help Center: 'ONLINE EVENTS' category for more information.