이달의 소녀 (LOOΠΔ)

2022 이달의 소녀 CONCERT [LOONAVERSE : FROM]

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이달의 소녀 (LOOΠΔ) - 2022 이달의 소녀 CONCERT [LOONAVERSE : FROM]
이달의 소녀 (LOOΠΔ) - 2022 이달의 소녀 CONCERT [LOONAVERSE : FROM]

이달의 소녀 (LOOΠΔ)

2022 이달의 소녀 CONCERT [LOONAVERSE : FROM]


Update #5
April 29, 2022

VOD is now available!

Orbit, the VOD for 2022 이달의 소녀 CONCERT [LOONAVERSE : FROM] has been approved by the Korea Media Rating Board and is now available to view!

All those who purchased the following tickets:

  • VOD ONLY

  • LIVE+VOD

  • A Tier (Behind VOD included)

  • B Tier (Behind VOD included)

  • VIP (Behind VOD included)


Can now rewatch the concert through the MyMusicTaste.com ‘LIVE’ page.

[DISCLAIMER]

The VOD will only be available to view for 90 days after the release date. 


The VOD availability period:

  • OPEN: April 29, 2022 @ 6:00 PM KST

  • CLOSE: July 27, 2022 @ 11:59 PM KST

[Questions?]

If you have further questions or concerns regarding the VOD, please refer to the FAQ section.

Thank you!

Update #4
March 18, 2022

MD Shipping Delay Notice

Due to a production delay, please be informed that the 이달의 소녀 CONCERT [LOONAVERSE : FROM] MD is expected to be shipped starting from the 4th week of March 2022.


We apologize for the shipping delay, and sincerely appreciate your patience as we work to ship your order(s) to you as soon as possible.


If you have any additional questions, please feel free to contact us and we will be happy to help.


Thank you,

Team MyMusicTaste

Update #3
February 11, 2022

Rehearsal LIVE

Rehearsal LIVE for the 2022 이달의 소녀 CONCERT[LOONAVERSE:FROM] will be available on the following dates and times for all VIP, B TIER ticket purchasers:


- February 12, 2022 at 12:00 PM KST


For those who have purchased a ticket on MyMusicTaste.com, please log in to your MyMusicTaste account and visit the 'LIVE' page at the above-mentioned date and time to stream the rehearsal. 


Make sure to select the ‘2022 이달의 소녀 CONCERT LOONAVERSE:FROM] REHEARSAL’ option at the time of the event.


*Please note, the length of the Rehearsal LIVE will be approximately 15-20 minutes and will only be available during the scheduled session listed above.

*The General VOD does not contain content from the Behind VOD and the Rehearsal LIVE.

*Only one device per MyMusicTaste account will be able to stream the event.


Update #2
February 10, 2022

- TROUBLESHOOTING -

Simple steps to resolve possible issues: 

Log into the account

Refresh the page

Make sure your browser is updated 

Make sure you are watching from one device


What should I do if I'm on the live streaming page but it says the following message:

"Oops try again or contact us here"

Please do not abuse the refresh button by continuously pressing the refresh symbol on the page. If this message/error is showing on your page, please wait a couple of minutes to refresh the page ONCE. Even after you have done this and the live streaming still is not showing, please reach out to us through the contact page on our website for additional assistance.


Log into the account

Please make sure you are logged into the account you have purchased the ticket to the stream with.

You must be logged into your account in order to view the concert.


Browsers that may not play smoothly

Internet Explorer ("IE") 8, 9, 10, 11 on Windows 7

IE 10, 11, embedded browser in Windows 8

IE 11, embedded browser in Windows 8.1

IE 11 on Windows 10


System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android 8+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge 42+


Other

- If you are logged into multiple devices with one MyMusicTaste account at the same time, you will be kicked out of the previous device/tab. We recommend watching the live concert on one device only. 


- For a smooth viewing experience, please access the Internet from an environment with a speed of 20Mbps or faster. If a shared network is used, there may be a slight delay even if the speed is 20 Mbps or more. 


- 3G/LTE may increase data usage; please be advised that using 3G/LTE may lead to unstable, weak signals and/or cause the live streaming program to disconnect during the middle of the event and disrupt the overall streaming experience. MyMusicTaste will not be liable for the factors listed above.


- External factors and/or technical difficulties may affect or disrupt the video/voice quality; please be advised before purchasing the ticket to this event. 


Contact Us

Please make sure to contact us through the contact page on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.

Update #1
February 8, 2022

2022 이달의 소녀 콘서트 [LOOΠΔVERSE : FROM] - Notice

Per the recent notice by Blockberry Creative, member Chuu will be unable to participate in the upcoming 2022 이달의 소녀 CONCERT [LOONAVERSE : FROM], scheduled for February 11-12, 2022 due to health concerns.

We thank you for your constant love and support for both Chuu and all of 이달의 소녀 (LOOΠΔ) and truly apologize for the sudden notice in regard to this update.


Should you wish to receive a refund for your purchase (excluding the MD Bundle), feel free to contact us and we will be happy to provide further assistance.

(Please note that it may take about 3-5 business days to process the refund. If you do not see the funds within this time frame, we recommend checking with your bank for further assistance)


Refund requests will be accepted until February 10, 2022 at 3:00 PM KST. Please note that the requests made after the above date and time will not be accepted.

We truly appreciate your understanding in regard to this matter.


Thank you,

MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
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