The 1st Mini Album [STEREOTYPE] Global Video Call Event

SHIPPING

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after August 30, 2021 (sales closing date).

Why can’t I track my order?

It may take 2-7 business days to track your order as the tracking number is sometimes pre-registered to ensure that it is reflected on the Hanteo Chart in a timely manner.

Can I change the delivery address on my order?

You can edit the delivery address on our site before the sales end date on August 30, 2021 at 11:59 PM KST.

PACKAGE GENERAL

STAYC The 1st Mini Album [STEREOTYPE]
(Random out of Type A / B, Poster Included)

- Sleeve / Different per version

- Photo Book / 84p / 148*210mm / Different per version

- Holder, CD / Different per version

- Folding Poster / Random 1 out of 6 / 296*420mm / Different per version

- Postcard / Random 1 out of 6 / 100*150mm / Different per version

- Photo card / Random 1 out of 12 / 55*85mm / Different per version

- STAYC Official Fragrance Card / 90*130mm

- Scratch Card / Random 1 out of 6 / 80*120mm

- Special Photo Card / Random 1 out of 6 / 55*85mm

<Pre-Order Benefits>

- Poster / Random 1 out of 2 / 762*525mm / Different per version

STAYC The 1st Mini Album [STEREOTYPE]
(Random out of Type A / B, Poster NOT Included)
- Sleeve / Different per version

- Photo Book / 84p / 148*210mm / Different per version

- Holder, CD / Different per version

- Folding Poster / Random 1 out of 6 / 296*420mm / Different per version

- Postcard / Random 1 out of 6 / 100*150mm / Different per version

- Photo card / Random 1 out of 12 / 55*85mm / Different per version

- STAYC Official Fragrance Card / 90*130mm

- Scratch Card / Random 1 out of 6 / 80*120mm

- Special Photo Card / Random 1 out of 6 / 55*85mm

*All album versions will be distributed randomly, despite the total albums purchased.

*Posters may arrive separately from your album in a cardboard tube.

*Pre-order and album benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents on the case cannot be the reason for an exchange or return.

MyMusicTaste Exclusive Gifts for every ‘purchaser’

- 1x MyMusicTaste Exclusive Photocard per album (1 Random Photocard out of 6)
*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.

MyMusicTaste Exclusive Gifts for every ‘winner’
- Signed Album + 1 Random Signed Polaroid out of 30
*All winners’ rewards will be shipped out after the fansign event, together with the remaining items purchased in the associated order number.

ORDERS & PAYMENTS

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

How many items can I order? Is there a limit?

There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.

Can I place a group order?

The minimum number of albums for a group order is 30 and group orders will not count as participation toward the fansign event. To place a group order, please contact us here.

The last day to place your final group order is by August 27, 2021 at 5:00 PM KST.

WINNERS’ SELECTION

- The winners will be announced on September 1, 2021 at 2:00 PM KST via an individually sent email.
- The name used to confirm the winner’s participation will be the ‘Participant’s Legal Name’ that was submitted via the Fansign Participant Form.

MORE

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