Buy Xdinary Heroes 1st Full Album <Troubleshooting> and automatically enter for the Offline Fansign event!

Fansign Info. 

Join MyMusicTaste offline fansign event, a one-of-a-kind opportunity to interact with your favorite artists! 

• Sales Period: From May 14, 2024, at 3:00 PM KST to May 20, 2024, at 11:59 PM KST

• 30 winners will be announced on May 21, 2024 at 3:00 PM KST  - please check your email and/or your MyMusicTaste account for this information.

• The Fansign Event will happen on May 24, 2024, at 9:30 PM KST

Album Info. 

• Xdinary Heroes 1st Full Album <Troubleshooting>

<2 VER.>

CASE 152*217*22MM

PHOTOBOOK 148*210MM / 12P / 6EA

LYRICS BOOK 148*210MM / 24P / 1EA

CD-R

PHOTO ESSAY / 105*148MM / 16P / 1EA

STICKER 95*29MM / 10EA

PHOTOCARD 55*85MM / RANDOM 1 OUT OF 12

TRADING CARD 64*89MM / RANDOM 1 OUT OF 6

MIRROR PHOTOCARD 55*85MM / RANDOM 1 OUT OF 6

POSTCARD 100*148MM / 2EA

PRE-ORDER ONLY

FOLDING POSTCARD 540*115MM / 1EA

• HABIT TRACKER+STICKER 

Track List.

1. No Matter

2. 어리고 부끄럽고 바보 같은

3. Undefined

4. Paint It

5. Money On My Mind

6. Dreaming Girl (꿈을 꾸는 소녀)

7. Until the End of Time

8. Walking to the Moon

9. Moneyball

10. 불꽃놀이의 밤

[REQUIRED INFORMATION]

-Order ID from MyMusicTaste

-Messenger of Preference

-User ID of selected messenger or phone number or email address

-Country of residence

[REGARDING PERSONAL INFORMATION]

-Recipient: MyMusicTaste, JYP Entertainment/Studio J Entertainment

-Purpose: Verification of winners and shipment of products

-Category: Name, date of birth, phone number, messenger ID

-Usage Period: Once the information has been confirmed and used for its targeted purpose, all related documentation will be expunged immediately.

*MyMusicTaste fansign events follow the rules provided by artist management. The guidelines and procedure may vary accordingly.

1. Submitting a Claim for a Missing or Damaged Product

a) General
All claims for missing or damaged items must be submitted to MyMusicTaste within seven (7) business days of delivery as marked by the shipping company. The customer must provide all requested documentation supporting the claim within thirty (30) business days of MyMusicTaste receiving notice of the claim, and these must be able to verify MyMusicTaste’s responsibility for the damaged, defective, or missing item. 

Written documentation supporting your claim must include the following: 

- Order number 

- Photo of the shipping label and outer packaging. 

- Photo(s) of all items received, including the damaged or defective items 

- Detailed description of the damage or defect of your product

- Photo of the barcode from the MyMusicTaste Exclusive Photocards’ outer packaging

Once we receive the requested evidence, we will fully examine it and provide a full or partial exchange of the product with its reshipment cost at the expense of MyMusicTaste. 

Please note that MyMusicTaste is not responsible for any loss or damage resulting from any deliberate act, as well as loss or damage during the transportation or delivery of goods. 

b) Winners’ Benefits

Claim submitting process applies accordingly to the above statement.

However, please note that if a defect or missing is found in the winners’ benefit, a Signed Album can be provided as compensation without the ‘Sign To’ which is submitted from the Form.

2. Duties & Taxes

Duties and taxes are not included in the price. Your package may incur fees upon delivery, and this charge is determined by your local customs authority. 

All unclaimed packages that are returned to the sender can only be reshipped at the expense of the purchaser. The calculation of the re-shipment cost will be in accordance with postal rates, depending on the type, weight of the parcel, shipping address, and additional factors.

Due to the current EU VAT rules (effective from July 1, 2021), please note that customs fees will be applied to all e-commerce goods shipped to the European Union regardless of their price. Therefore, product replacements are subject to customs fees as well.