1ST ALBUM PART 1 Global Video Call Event

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after November 08, 2021.

Why can’t I track my order?

It may take 2-7 business days to track your order as the tracking number is sometimes pre-registered to ensure that it is reflected on the Hanteo Chart in a timely manner.

Can I change the delivery address on my order?

CRAVITY 1ST ALBUM PART 1 [The Awakening: Written In The Stars]
(Random version out of AWAKE / TAKE / YOUTH, Poster Not Included)

Unit A(ALLEN / JUNGMO / TAEYOUNG)
Unit B(WOOBIN / MINHEE / SEONGMIN)
Unit C(SERIM / WONJIN / HYEONGJUN) 

- Sleeve Cover 150*200mm / Different per version

- Photo Book 148*200mm / 124p / Different per version

- Lyric Book 148*200mm / 24p / Different per version

- CD-R / Different per version

- Folded Poster 295*399mm / 1 Random out of 9 / Different per version

- Photo Card 55*85mm / 1 Random out of 9 / Different per version

- Unit Photocard 55*85mm / 1 Random out of 12 / Different per version

***You can choose which unit you would like to speak with and can enter to win a video call for multiple units. It is possible to apply for and win a video call slot for all units.

*All album versions will be distributed randomly, despite the total albums purchased.

*Album benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents on the case cannot be the reason for an exchange or return.

MyMusicTaste Exclusive Gifts for every ‘purchaser’

- 1x MyMusicTaste Exclusive Photocard per album (1 Random Photocard out of 9)
*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.

*Photos for the Exclusive Photocard will be different from the previous fansign events.

MyMusicTaste Exclusive Gifts for every ‘winner’
- Signed Album + 1 Random VVV ver. Photocard (per unit purchased)

*All winners’ rewards will be shipped out after the fansign event, together with the remaining items purchased in the associated order number.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

How many items can I order? Is there a limit?

There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.

Can I place a group order?

The minimum number of albums for a group order is 30 and group orders will not count as participation toward the fansign event. To place a group order, please contact us here.

The last day to place your final group order is by November 05, 2021 at 5 PM KST.

- The winners will be announced on November 08, 2021 at 6:00 PM KST via an individually sent email.
- The name used to confirm the winner’s participation will be the ‘Participant’s Legal Name’ that was submitted via the Fansign Participant Form.

Can’t find what you’re looking for?

Check out our Help Center: 'SHOP' section for more information.