2023 SEASON'S GREETINGS

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after December 12, 2022 KST (sales closing date).

Can I change the delivery address on my order?

You can edit the delivery address on our site before the sales end date on December 12, 2022 at 11:59 PM KST.

ATEEZ 2023 SEASON'S GREETINGS

• DESK CALENDAR

  • Size: 265x200mm / 13months (World ver.)

• SPRING DIARY

  • Size: 160x240mm / 144p

• MAKING DVD

  • ASPECT: NTSC 16:9 WIDE SCREEN COLOR

  • AUDIO: DIGITAL STEREO

  • SUBTITLES: KOREAN, ENGLISH, CHINESE

  • REGION CODE: 1,3,4,5,6

  • DURATION: ABOUT 40 MINS

• 4CUT PHOTO SET

  • Size: 100x150mm / 8ea 1set

• MINI POSTER SET

  • Size: 200x270mm / 8ea 1set

• ID PHOTO

  • Size: 220x160mm

• ID PHOTO HOLDER

  • Size: 86x54mm

• RANDOM PHOTOCARD SET

  • Size: 54x86mm / RANDOM 1set of 2set

<SPECIAL PRESENT>

• DIGITAL PLANNER

  • Size: 297x210mm / 13months (World ver.)

*Package benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents and defects on the case cannot be the reason for an exchange or return.

<<[SPECIAL PRESENT] DIGITAL PLANNER & QR Code INSTRUCTIONS>>

How do I download the digital planner?

Using a camera, you can download the PDF files by scanning the QR code enclosed in the season's greeting product.

<Precautions for Digital Planners>

*We prohibit the duplication, modification, or distribution of digital planners downloaded through QR codes.

*The Digital Planner is a PDF digital file and is not a physically distributed product.

*The QR code for downloading the digital planner could be re-authenticated after the first authentication.

*The degree of optimization or quality of the digital planner may vary depending on the user’s device.

*Digital Planners cannot be exchanged or refunded regardless of whether they are downloaded.

*Inquiries regarding downloading the digital planner or using the QR code can be made from December 13, 2022 to January 12, 2023. Please send these inquiries to cs_ateez@playcompany.kr by attaching a photo and number of the QR code, purchaser’s full name, and platform purchased (MyMusicTaste).

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

How many items can I order? Is there a limit?

There is a limit of 10 products per transaction. If you wish to purchase more, please make another transaction.

Can’t find what you’re looking for?

Check out our Help Center: 'SHOP' section for more information.