EVERGLOW
Forever With You Special Event
EVERGLOW
Forever With You Special Event
Frequently Asked Questions
ORDER & PAYMENTS
When will sales close?
- Dallas: March 2, 12AM
- Atlanta: March 4, 12AM
- Chicago: March 6, 12AM
- Jersey City: March 8, 12AM
- Los Angeles: March 10, 12AM
Do I need to register on MyMusicTaste before placing an order?
Yes, you must have a MyMusicTaste account to place an order. Please note that only single participation is allowed per account (i.e. you cannot purchase for two different people using the same MyMusicTaste account).
What kinds of payments do you accept?
We accept major credit/debit cards and PayPal.
Do I need to register on PayPal before placing an order?
No, you can create a PayPal account during checkout if you do not already have an account.
How many items can I order? Is there a limit?
It is limited to one (1) package per attendee.
What if I am purchasing for somebody else?
Please enter the actual event attendee’s information under the ‘Buyer Information’ section at checkout. Make sure to enter the full name as reflected on the valid government issued ID, which will be checked upon entry. Please note that this package is non-transferable.
Will I get a confirmation email from MyMusicTaste?
Yes, you will receive a payment receipt and a confirmation email from us within one (2) business days of your purchase. Please also check your spam and/or junk folders if you do not see it in your inbox.
RETURNS & EXCHANGES
Can I get a refund?
All sales are final. There will be no refunds unless the event gets canceled.
Can I transfer my package to others?
Only the original purchaser can participate in the event. The package cannot be transferred to a third-party. IDs will be checked upon entry.
PACKAGE
What is included in the package?
The exclusive package includes the following:
An individual, 1:6 picture with EVERGLOW (photo will be taken with the participant phone)
Getting a personal item signed by all the members of EVERGLOW
Is this a 1:1 event?
No, this event will be with EVERGLOW and several other lucky fans.
Is a ticket to the concert included in the package?
The entry ticket to the concert is not included in the Forever With You package. You will have to purchase a separate entry ticket to enjoy the concert.
Do you need to purchase a ticket to the concert to purchase the Dreams Come True Event package?
Yes, a ticket to EVERGLOW: Everlasting Tour in USA is mandatory in order to participate in Forever With You special event.
Where is this event happening?
It will be happening at the respective show venues. Please meet our MMT staff at 1:30 PM in front of the venue’s main entrance.
How long will the event last?
The event will last approximately 40 minutes. However, it is subject to change depending on the tour schedule.
Are there any restrictions for Q&A or photo session?
Inappropriate poses that may disturb the members are prohibited.
Can I take pictures or videos during the event?
Please note that photography and/or recording are allowed for this event.
OTHERS
I cannot find the answer to my question on the FAQ. Where should I contact for other questions?
Please contact us via the links below if you have any further questions.
Dallas: https://mmt.fans/JDhw
Atlanta: https://mmt.fans/J4cn
Chicago: https://mmt.fans/JDkr
Jersey City: https://mmt.fans/JDir
Los Angeles: https://mmt.fans/JD5Z
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