NMIXX
1ST EP [expérgo] PRE-ORDER
![NMIXX - 1ST EP [expérgo] PRE-ORDER](https://prodmsamedia.mymusictaste.com/cshopproject/images/8ead6c6ea87511edac950a58a9feac02.jpeg)
NMIXX
1ST EP [expérgo] PRE-ORDER
Shipping
When will my order be shipped out?
Your order will be shipped out approximately 7 business days after March 10, 2023 KST (album release date).
Why can’t I track my order?
As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.
Can I change the delivery address on my order?
You can edit the delivery address on our site before the sales end date on March 19, 2023 at 11:59 PM KST.
Can I exchange my album for slight scratches, discoloration, or minor dents and defects on the case?
No. Please note that the external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents and defects on the case cannot be the reason for an exchange or return.
Orders & Payments
Can I get a refund?
All sales are final and no refunds or order amendments are allowed.
How many items can I order? Is there a limit?
There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.
Can I place a group order?
The minimum number of albums for a group order is 30.
Please refer to the related
Help Center article
and contact us
here
to place a group order.
The last day to place your final group order is by March 17, 2023 at 5:00 PM KST.
More
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Check out our Help Center: 'ONLINE EVENTS' category for more information.
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