2019 PENTAGON WORLD TOUR <PRISM> in Europe Special Event

When will the sale close?

• Milan: October 10, 13:00 local time

• Lisbon: October 11, 13:00 local time

• Berlin: October 12, 13:00  local time

• Paris: October 13, 13:00  local time

• Moscow: October 14, 13:00  local time

Do I need to register on MyMusicTaste before placing an order?

Yes, you must have a MyMusicTaste account to place an order. Please note that only single participation is allowed per account (i.e. you cannot purchase for two different people using the same MyMusicTaste account).

What kinds of payments do you accept?

We accept major credit/debit cards and PayPal.

Do I need to register on PayPal before placing an order?

No, you can create a PayPal account during checkout if you do not already have an account.

How many items can I order? Is there a limit?

It is limited to one (1) package per attendee.

What if I am purchasing for somebody else?

Please enter the actual event attendee’s information under the ‘Buyer Information’ section at checkout. Make sure to enter the full name as reflected on the valid government issued ID, which will be checked upon entry. Please note that this package is non-transferable. 

Will I get a confirmation email from MyMusicTaste?

Yes, you will receive a payment receipt and a confirmation email from us within one (1) business day of your purchase. Please also check your spam and/or junk folders if you do not see it in your inbox.

RETURNS & EXCHANGES

Can I get a refund?

All sales are final. There will be no refunds unless the event gets canceled.

Can I transfer my package to others?

Only the original purchaser can participate in the event. The package cannot be transferred to a third-party. IDs will be checked upon entry.

PACKAGE

What is included in the package?

The exclusive package includes the following:

• • Getting a personal item signed by PENTAGON
• • 1 picture with the 8 members of PENTAGON  (photo will be taken with each participant’s own phone by one of the MMT staff)
• • PENTAGON official tour merchandise package (3 items)
• • 2019 PENTAGON WORLD TOUR <PRISM> IN EUROPE Lightstick
• • 2019 PENTAGON WORLD TOUR <PRISM> IN EUROPE Slogan
• • 2019 PENTAGON WORLD TOUR <PRISM> IN EUROPE Unit poster set

*Merchandise apparel sizes cannot be guaranteed if sizes are not submitted on time

What kind of personal items can I bring?

Personal items are limited to phone cases, notebooks, PENTAGON albums, photo books, books, t-shirts and hats.

Is this a 1:1 event?

No, this event will be with PENTAGON and several other lucky fans.

Is a ticket to the concert included in the package?

The entry ticket to the concert is not included in the 2019 PENTAGON WORLD TOUR <PRISM> in Europe Special Event package. You will have to purchase a separate entry ticket to enjoy the concert.

Do you need to purchase a ticket to the concert to purchase the 2019 PENTAGON WORLD TOUR <PRISM> in Europe Special Event package?

Yes, a ticket to 2019 PENTAGON WORLD TOUR <PRISM> in Europe is mandatory in order to participate in 2019 PENTAGON WORLD TOUR <PRISM> in Europe Special Event.

Where is this event happening?

It will be happening at the respective show venues. Please meet our MMT staff at 12:00 PM in front of the venue’s main entrance.

How long will the event last?

The event will last approximately 1 hour. However, it is subject to change depending on the tour schedule.

Are there any restrictions for the photo session?

Please refrain from requesting specific poses for the comfort of the artists. Inappropriate poses that may disturb the members are prohibited.

Can I take pictures or videos during the event?

Please note that photography and/or recording, including live broadcasts via social media, are strictly prohibited during the event except during the photo session. Let your phone rest and enjoy the time with PENTAGON!

OTHERS

I cannot find the answer to my question on the FAQ. Where should I contact for other questions?

Please contact us via the links below if you have any further questions:

Milan: https://mmt.fans/eriI/ 

Lisbon: https://mmt.fans/eRg7/ 

Berlin: https://mmt.fans/er4p/ 

Paris: https://mmt.fans/erbJ/ 

Moscow: https://mmt.fans/eR1d/