WONHO
GLOBAL VIDEO CALL EVENT WITH WENEE
3rd Chance
WONHO
GLOBAL VIDEO CALL EVENT WITH WENEE
Shipping
When will my order be shipped out?
Your order will be shipped out approximately 7 business days after November 27th, 2022 at 11:59 PM KST (sales closing date).
Why can’t I track my order?
As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.
Can I change the delivery address on my order?
You can edit the delivery address on our site before the sales end date on November 27th, 2022 at 11:59 PM KST.
Package General
WONHO 2nd Single Album [Bittersweet] (Random version out of 1 / 2 / 3)
SLEEVE CASE 150*210mm / 3ver. / 1ea
PHOTO BOOK 150*210mm / 3ver. / 1ea
CD-R 3ver. / 1ea
LYRICS PAPER 150*210mm / 1ea
PHOTOCARD 55*85mm / 18ver. / Random 1ea
STICKER 150*210mm / 3ver. / 1ea
<Pre-Order Benefits>
MESSAGE PHOTOCARD 55*85mm / 9 ver. / Random 1ea
FOLDED POSTER 300*420mm / 3ver. / 1ea
**All album versions will be distributed randomly, despite the total albums purchased.
*Pre-order and album benefits are available in limited quantities; defects found on these items may not be replaceable.
*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents and defects on the case cannot be the reason for an exchange or return.
MyMusicTaste Exclusive Gifts for Every ‘Purchaser’
-
1x MyMusicTaste Exclusive Photocard per album
(1 Random photocard out of 3)
*MyMusicTaste Exclusive Photocards will be distributed randomly
despite the total albums purchased.
*Photos for the Exclusive Photocard
will be different from the previous fansign events.
MyMusicTaste Exclusive Gifts for Every ‘Winner’
-
Signed Album + 1 Signed photocard
*All winners’ rewards will be shipped out after the fansign event, together
with the remaining items purchased in the associated order number.
*Photos
for the Signed Photocard will be from the same set of images as the Purchaser’s gift.
Orders & Payments
Can I get a refund?
All sales are final and no refunds or order amendments are allowed.
How many items can I order? Is there a limit?
There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.
Can I place a group order?
The minimum number of albums for a group order is 30 and group
orders will not count as participation toward the fansign
event.
Please refer to the related
Help Center article
and contact us
here
to place a group order.
The last day to place your final group order is by November 25th, 2022 at 5:00 PM KST.
Winners' Selection
-
The winners will be announced on November 28, 2022 at 1:00 PM KST via an individually sent email.
-
The winner's ID card must match the information submitted via the 'Fansign Participant Information' section. Please ensure it is correct because you can only edit this section on our site before the sales end date.
More
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