When is the event happening?

It will be held on the following date on MyMusicTaste.com.

• December 25, 2024 (Wed) 4PM KST 

Offline Fan Meeting Tickets can ONLY be purchased from YES24. Please refer to the following information regarding offline tickets. For more details please visit the ticket site. 

I’m so excited! When can I buy the tickets?

Sales Open: November 25, 2024 (Mon) 8 PM KST

Sales Close: December 24, 2024 (Tues) 4PM KST 

What are the available ticket tiers (options)?

• LIVE
  

How long is the show?

The show will go on for approximately 120 minutes.

*Runtime and programs may be subject to change due to onsite conditions or other external factors and or the condition of the members.

Will subtitles be available for this event?

Yes! English subtitles will be available on MyMusicTaste.

Can anyone view it?

Yes! There is no age restriction for this event, and fans of all ages are welcome.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

Please check your order thoroughly before completing the transaction.

Is there a limit to the number of tickets I can buy per transaction?

It is restricted to 1 ticket per transaction.

• *Multiple LIVE tickets are available to purchase in one transaction, but only one device per account can stream the event.
  

Okay, but how will I receive my tickets?

There will be no physical tickets distributed for this event, nor will a direct link containing the event's streaming link be emailed out to purchasers.

You will only receive an order confirmation email, and this can be used to confirm your purchase. If you did not receive an order confirmation email, please visit ourHelp Center for further assistance.

How can I access the live streaming event?

For those who have purchased a ticket on MyMusicTaste.com and received an order confirmation email, please log in to your MyMusicTaste account and visit the 'LIVE' page on MyMusicTaste.com.

On the LIVE page, select the 7 Doors of Christmas: A Lucky Encore in Seoul option at the time of the event!

• Only one device per MyMusicTaste account will be able to stream the event. Please note that if you lose your ticket information, you will not be able to watch the show.

Can I report Illegally Downloaded/Streamed/Copied Contents?

If you happen to see any content online that has been illegally posted without the consent of the artists’ management or MyMusicTaste, please fill out this Google Form so that we can take appropriate action.

Can’t find what you’re looking for?

Check out the ONLINE EVENTS section in our Help Center for more information.