10TH MINI ALBUM 'RUMINATION' GLOBAL VIDEO CALL EVENT

When will my order be shipped out?

Your order will be shipped out approximately 7 business days after November 21, 2021 at 11:59 PM KST (sales closing date).

Why can’t I track my order?

As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.

Can I change the delivery address on my order?

You can edit the delivery address on our site before the sales end date on November 21, 2021 at 11:59 PM KST.

SF9 10TH MINI ALBUM [RUMINATION] (Random ver. / Poster Included)
<Scar ver. / Blood  ver. / Connect ver.>

- COVER : BOOKLET + BOOK BAND / 153mm x 213mm / Different per version

- BOOKLET / 153mm X 213mm / 128p / Different per version

- CD / 118mm x 118mm / Different per version

- HOLOGRAM PHOTO CARD / 80mm x 120mm / Random 1 out of 9 / Different per version

- LOGO FRAME CARD / 100mm x 70mm / Random 1 out of 9 / Different per version

- SELFIE PHOTO CARD / 55mm x 85mm / Random 1 out of 18 / Different per version

<Pre-Order Benefits>
- POSTER / 770mm x 520mm

SF9 10TH MINI ALBUM [RUMINATION] (Random ver. / Poster Not Included)
<Scar ver. / Blood  ver. / Connect ver.>

- COVER : BOOKLET + BOOK BAND / 153mm x 213mm / Different per version

- BOOKLET / 153mm X 213mm / 128p / Different per version

- CD / 118mm x 118mm / Different per version

- HOLOGRAM PHOTO CARD / 80mm x 120mm / Random 1 out of 9 / Different per version

- LOGO FRAME CARD / 100mm x 70mm / Random 1 out of 9 / Different per version

- SELFIE PHOTO CARD / 55mm x 85mm / Random 1 out of 18 / Different per version

*All album versions will be distributed randomly, despite the total albums purchased.

*Posters may arrive separately from your album in a cardboard tube.

*Pre-order and album benefits are available in limited quantities; defects found on these items may not be replaceable.

*The external packaging (album's outer box) is just for the protection of the goods inside the album; scratches, discoloration, or minor dents and defects on the case cannot be the reason for an exchange or return.

MyMusicTaste Exclusive Gifts for Every ‘Purchaser’

- 1x MyMusicTaste Exclusive Photocard per album (1 Random Photocard out of 9)

*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.

MyMusicTaste Exclusive Gifts for Every ‘Winner’
- Signed Album + 1 Group Hologram Photocard + 1 Random Signed Polaroid for 9 randomly selected winners

*All winners’ rewards will be shipped out after the fansign event, together with the remaining items purchased in the associated order number.

**Please be informed that the Random Signed Polaroid will be randomly distributed to 9 lucky winners; not all winners will receive this gift.

Can I get a refund?

All sales are final and no refunds or order amendments are allowed.

How many items can I order? Is there a limit?

There is a limit of 20 albums per transaction. If you wish to purchase more, please make another transaction. Each album you purchase will count as one entry into the lucky draw.

Can I place a group order?

The minimum number of albums for a group order is 30 and group orders will not count as participation toward the fansign event. To place a group order, please contact us here.

The last day to place your final group order is by November 19, 2021 at 5:00 PM KST.

- The winners will be announced on November 22, 2021 at 3:00 PM KST via an individually sent email.
- The name used to confirm the winner’s participation will be the ‘Participant’s Legal Name’ that was submitted via the Fansign Participant Form.

Can’t find what you’re looking for?

Check out our Help Center: 'SHOP' section for more information.