A.C.E

2020 A.C.E Online Fan Concert - The Butterfly Phantasy

A.C.E - 2020 A.C.E Online Fan Concert - The Butterfly Phantasy
A.C.E - 2020 A.C.E Online Fan Concert - The Butterfly Phantasy

A.C.E

2020 A.C.E Online Fan Concert - The Butterfly Phantasy


Update

November 18, 2020

VOD is now released! VOD tickets are also available!

Choice, the VOD has been approved by Korea Media Rating Board and is now available to view!


All those who purchased the Early Bird (Live + VOD) tickets can now rewatch the concert through MyMusicTaste.com ‘LIVE’ page.


Click here to enjoy the concert moments once again! Make sure to log into the account you purchased your ticket with.


If you didn’t have a chance to view the show live and have not purchased the VOD yet, but wish to do so now, here’s your chance! All fans residing outside of South Korea can purchase the VOD tickets via MyMusicTaste!



DISCLAIMER


The VOD will only be available to view for 60 days after the release date. 


The VOD availability period:

OPEN: November 18, 2020 @ 11:00 AM KST

CLOSE: January 16, 2021 @ 11:59 PM KST


Ex. VOD is purchased on September 29,  2020, then it will be available to view until January 16, 2020, 11:59 PM KST

Ex. VOD is purchased on November 20, 2020, then it will be available to view until January 16, 2021, 11:59 PM KST


Questions?


If you have further questions or concerns regarding the VOD, please refer to the FAQ section.


Thank you!

About


Update #4
November 18, 2020

VOD is now released! VOD tickets are also available!

Choice, the VOD has been approved by Korea Media Rating Board and is now available to view!


All those who purchased the Early Bird (Live + VOD) tickets can now rewatch the concert through MyMusicTaste.com ‘LIVE’ page.


Click here to enjoy the concert moments once again! Make sure to log into the account you purchased your ticket with.


If you didn’t have a chance to view the show live and have not purchased the VOD yet, but wish to do so now, here’s your chance! All fans residing outside of South Korea can purchase the VOD tickets via MyMusicTaste!



DISCLAIMER


The VOD will only be available to view for 60 days after the release date. 


The VOD availability period:

OPEN: November 18, 2020 @ 11:00 AM KST

CLOSE: January 16, 2021 @ 11:59 PM KST


Ex. VOD is purchased on September 29,  2020, then it will be available to view until January 16, 2020, 11:59 PM KST

Ex. VOD is purchased on November 20, 2020, then it will be available to view until January 16, 2021, 11:59 PM KST


Questions?


If you have further questions or concerns regarding the VOD, please refer to the FAQ section.


Thank you!

Update #3
October 14, 2020

Notice for the Gift Presentation Event

Hey Choice!


This is to confirm that the winners of the Gift Presentation Event of 2020 A.C.E Online Fan Concert - The Butterfly Phantasy have been notified via email. 


Please check your inbox.


On behalf of the artists' management, promoters, production company we thank you for your support for this event!


Thank you all for your participation! 

Update #2
October 11, 2020

- TROUBLESHOOTING -

2020 A.C.E ONLINE FAN CONCERT - THE BUTTERFLY PHANTASY is happening soon!


🔹To stream the concert click here.


🔹To purchase tickets click here.

🔹To ensure a smooth and enjoyable streaming experience, please read below! 

Simple steps to resolve possible issues: 

1. Log into your MMT account

2. Refresh the page

3. Make sure your browser is updated 

4. Make sure you are watching from one device


What should I do if I'm on the live streaming page but it says the following message:

"Oops try again or contact us here"

Please do not abuse the refresh button by continuously pressing the refresh symbol on the page. If this message/error is showing on your page, please wait a couple of minutes to refresh the page ONCE. 


Log into the account

Please make sure you are logged into the account you have purchased the ticket to the stream with. You must be logged into your account in order to view the concert.


Browsers that may not play smoothly

Internet Explorer ("IE") 8, 9, 10, 11 on Windows 7

IE 10, 11, embedded browser in Windows 8

IE 11, embedded browser in Windows 8.1

IE 11 on Windows 10


System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android 8+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge 42+


Other

- If you are logged into multiple devices with one MyMusicTaste account at the same time, you will be kicked out of the previous device/tab. 


- For a smooth viewing experience, please access the Internet from an environment with a speed of 20Mbps or faster. If a shared network is used, there may be a slight delay even if the speed is 20 Mbps or more. 


- 3G/LTE may increase data usage; please be advised that using 3G/LTE may lead to unstable, weak signals and/or cause the live streaming program to disconnect during the middle of the event and disrupt the overall streaming experience. MyMusicTaste will not be liable for the factors listed above.


- External factors and/or technical difficulties may affect or disrupt the video/voice quality; please be advised before purchasing the ticket to this event. 

e sure to contact us through the contact page on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.



Contact Us

Please make sure to contact us through this form on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.

Update #1
October 8, 2020

Notice for LAN cable (Live video) audience event winners

All the winners of the LAN event have been notified via email tonight, October 8! Please check your inbox!


Thank you~!

MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
MYMUSICTASTE is a member of 2022 HANTEO FAMILY and purchased items at the store will certainly be reflected on HANTEO CHART.
2022 HANTEO FAMILY NO. HF082MMT001
See HANTEO family members >
2022
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