ONEUS

1st Ontact Live [CRUSH ON Ø US]


Update

November 28, 2020

- TROUBLESHOOTING -

ONEUS 1ST ONTACT LIVE [CRUSH ON Ø US] is happening soon!


🔹To stream the concert click here.


🔹To purchase tickets click here.

🔹To ensure a smooth and enjoyable streaming experience, please read below! 

Simple steps to resolve possible issues: 

1. Log into your MMT account

2. Refresh the page

3. Make sure your browser is updated 

4. Make sure you are watching from one device


What should I do if I'm on the live streaming page but it says the following message:

"Oops try again or contact us here"

Please do not abuse the refresh button by continuously pressing the refresh symbol on the page. If this message/error is showing on your page, please wait a couple of minutes to refresh the page ONCE. 


Log into the account

Please make sure you are logged into the account you have purchased the ticket to the stream with. You must be logged into your account in order to view the concert.


Browsers that may not play smoothly

Internet Explorer ("IE") 8, 9, 10, 11 on Windows 7

IE 10, 11, embedded browser in Windows 8

IE 11, embedded browser in Windows 8.1

IE 11 on Windows 10


System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android 8+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge 42+


Other

- If you are logged into multiple devices with one MyMusicTaste account at the same time, you will be kicked out of the previous device/tab. 


- For a smooth viewing experience, please access the Internet from an environment with a speed of 20Mbps or faster. If a shared network is used, there may be a slight delay even if the speed is 20 Mbps or more. 


- 3G/LTE may increase data usage; please be advised that using 3G/LTE may lead to unstable, weak signals and/or cause the live streaming program to disconnect during the middle of the event and disrupt the overall streaming experience. MyMusicTaste will not be liable for the factors listed above.


- External factors and/or technical difficulties may affect or disrupt the video/voice quality; please be advised before purchasing the ticket to this event. 

e sure to contact us through the contact page on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.



Contact Us

Please make sure to contact us through this form on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.

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Update #3
November 28, 2020

- TROUBLESHOOTING -

ONEUS 1ST ONTACT LIVE [CRUSH ON Ø US] is happening soon!


🔹To stream the concert click here.


🔹To purchase tickets click here.

🔹To ensure a smooth and enjoyable streaming experience, please read below! 

Simple steps to resolve possible issues: 

1. Log into your MMT account

2. Refresh the page

3. Make sure your browser is updated 

4. Make sure you are watching from one device


What should I do if I'm on the live streaming page but it says the following message:

"Oops try again or contact us here"

Please do not abuse the refresh button by continuously pressing the refresh symbol on the page. If this message/error is showing on your page, please wait a couple of minutes to refresh the page ONCE. 


Log into the account

Please make sure you are logged into the account you have purchased the ticket to the stream with. You must be logged into your account in order to view the concert.


Browsers that may not play smoothly

Internet Explorer ("IE") 8, 9, 10, 11 on Windows 7

IE 10, 11, embedded browser in Windows 8

IE 11, embedded browser in Windows 8.1

IE 11 on Windows 10


System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android 8+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge 42+


Other

- If you are logged into multiple devices with one MyMusicTaste account at the same time, you will be kicked out of the previous device/tab. 


- For a smooth viewing experience, please access the Internet from an environment with a speed of 20Mbps or faster. If a shared network is used, there may be a slight delay even if the speed is 20 Mbps or more. 


- 3G/LTE may increase data usage; please be advised that using 3G/LTE may lead to unstable, weak signals and/or cause the live streaming program to disconnect during the middle of the event and disrupt the overall streaming experience. MyMusicTaste will not be liable for the factors listed above.


- External factors and/or technical difficulties may affect or disrupt the video/voice quality; please be advised before purchasing the ticket to this event. 

e sure to contact us through the contact page on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.



Contact Us

Please make sure to contact us through this form on our website, so we can help you in a timely manner. Please remember that we might not be able to monitor Tweets, and/or other comments on SNS.

Update #2
November 26, 2020

Live backstage session for VVIP ticket holders

TOMOON! Thank you for purchasing the VVIP tickets to the show!


Please see detailed information regarding this exclusive session.


The BACKSTAGE LIVE session will happen after the show.

All VVIP ticket purchasers will need to stay on the same webpage and wait for about 20-30 minutes.

Let's give ONEUS some time to refresh and get ready to greet from backstage. :)


We wish you the greatest concert experience!

Update #1
November 26, 2020

Live Soundcheck session for VVIP & VIP ticket holders

#TOMOON!

The live soundcheck session exclusive to VVIP and VIP ticket holders will happen tomorrow, November 27, 8 PM (KST)!


Log in to your MMT-account, you’ve purchased your VVIP or VIP ticket, and head over here or go to the MMT 'LIVE' page.


Run time: approximately 30 minutes


There's still time to snatch your ticket and join the soundcheck!


DISCLAIMER: This live soundcheck clip will not be included in the VOD or published anywhere else. It will only be available live at 8 PM KST, November 27.


If you have problems viewing the live session, make sure to clear your cache.

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